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S0pm Privacy Policy — Our Commitment to Protecting Your Data

Your personal information is always safe at s0pm. Everything is explained transparently here — what data we collect, how we store it, and what measures we take to protect it.

Last Updated: January 1, 2026
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GDPR-Compliant Policy

How We Protect Your Information

S0pm's privacy policy isn't just words on paper — we take real, concrete steps to protect your data.

SSL Encryption

All your data is protected with 256-bit SSL encryption. No third party can access or read your information.

No Data Sales

S0pm never sells your personal information to third parties. Your privacy is our priority.

KYC Protection

Documents provided for identity verification are stored on secure servers and can only be accessed by authorized personnel.

Secure Data Storage

All data is stored in encrypted databases. Regular security audits and penetration testing are conducted.

Your Rights

You can request to view, correct, or delete your data at any time. We respond within 30 days.

Cookie Controls

You have full control over which cookies we use. Non-essential cookies can be disabled at any time.

Important Notice: This privacy policy applies to the s0pm website (https://s0pm.ws) and applies to all of its services. By using s0pm's services, you agree to this Privacy Policy.
1 Introduction & Scope

S0pm is a trusted online betting and casino platform in Bangladesh. We believe your privacy is a fundamental right, and we are fully committed to being transparent about how we collect, store, and use your personal information.

This privacy policy explains what information s0pm collects, why we collect it, how we use it, and the measures we take to keep it safe. It has been prepared in accordance with the GDPR (General Data Protection Regulation) and international data protection standards.

By creating an account on s0pm or using our services, you consent to this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us.

Our Commitment: s0pm never sells your data, collects unnecessary information, or sends marketing messages without your consent.
2 What Information We Collect

S0pm only collects information that is strictly necessary to provide our services and protect your account. We collect three types of data:

a) Information You Provide (Voluntarily):

  • Full name, date of birth, and gender
  • Email address and mobile number
  • Home address and postal code
  • National ID or passport number (for KYC verification)
  • Payment Information (bKash/Nagad/Rocket number)

b) Automatically Collected Information:

  • IP Address & Device Information
  • Browser type and operating system
  • Site visit times and time spent on site
  • Pages visited and links clicked
  • Transaction history and gaming activity

c) Information from Third Parties:

  • Transaction confirmation details from payment providers
  • Risk assessment data from fraud detection services
  • Verification information received from regulatory authorities
Data Type Purpose Mandatory
Name & Contact Details Account Registration & Communication Yes
Date of Birth Age Verification (18+) Yes
Identity Document KYC Verification Yes for Withdrawal
Payment Information Financial transaction processing Yes
Browsing Information Site Improvement & Security No (opt-out available)
3 How We Use Your Information

S0pm uses your information only for specific, legitimate purposes. A full list of how we use your data is provided below:

  • Account Management: To create, maintain, and secure your account.
  • Service Provision: To operate betting, gaming, deposit, and withdrawal services.
  • Identity Verification: To complete the KYC process and age verification.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Customer Support: To address your questions and resolve any complaints.
  • Legal Obligations: To meet the requirements of regulatory authorities.
  • Site Improvement: To analyze and improve the user experience.
  • Contact: To send you important updates and account-related notifications.
We never: Selling your data to advertisers, sending promotional emails without your consent, or using your information for profiling.
4 Sharing Information with Third Parties

S0pm may share your information with third parties in the following limited circumstances:

  • Payment Provider: Payment gateways such as bKash, Nagad, and Rocket receive the necessary information to process transactions.
  • KYC Partner: Authorized verification service providers for identity verification.
  • Security Services: Fraud detection and cybersecurity partners.
  • Legal Authority: Upon a valid court order or lawful request from a regulatory authority.
  • Licensing Authority: Where required to maintain our gaming license.

All third-party partners are bound by strict confidentiality agreements. They may only use your data for specified purposes and are prohibited from using it for their own ends.

International Transfers: Some data may be processed on servers outside Bangladesh. In such cases, we ensure that the destination country maintains adequate data protection laws.
5 Cookie Policy

S0pm uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device.

Types of Cookies We Use:

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your preferences, such as language and settings.
  • Analytics Cookies: For collecting anonymous site usage statistics.
  • Security Cookies: To detect fraud and unauthorized access.

You can disable non-essential cookies through your browser settings, though some features may be limited as a result. To manage your cookie preferences, visit our Cookie Settings page or use your browser's privacy settings.

6 Data Retention Period

S0pm retains your data only for as long as necessary. Retention periods for different types of data are outlined below:

Data Type Retention Period
Account Information 5 years after account closure
Transaction Records 7 years (legal obligation)
KYC Documents 5 years after account closure
Login & Session Logs 6 Months
Customer Support Contact 3 years
Marketing Preferences Until opt-out

Once the retention period ends, data is securely deleted or anonymized. Certain data may be retained longer due to legal obligations.

7 Your Data Rights

As a member of s0pm, you have the following rights over your own data:

  • Right to Access: You can request to know what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or outdated information.
  • Right to Erasure: In certain circumstances, you may request that your data be deleted.
  • Right to Restrict Processing: You can request that we limit the processing of your data in certain circumstances.
  • Right to Portability: You may request a copy of your data in a readable format.
  • Right to Object: You can object to marketing communications or profiling.
  • Right to Withdraw Consent: You may withdraw your consent to data processing at any time.

To exercise these rights, email us at support@s0pm.ws. We will respond within 30 days. Please note that in some cases we may not be able to fulfill all requests due to legal obligations.

8 Protection of Minors' Data

S0pm is intended for users aged 18 and above. We never knowingly collect personal information from anyone under 18.

Age is verified at registration and confirmed through the KYC process. If we have inadvertently collected data from a minor, it will be deleted immediately and the associated account will be closed.

To Parents: If your child has accidentally registered on s0pm, please notify us immediately at support@s0pm.ws. We will take prompt action.
9 Data Security Measures

S0pm follows the highest industry security standards to protect your information. Our security infrastructure includes:

  • SSL/TLS Encryption: All communications are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall Protection: Advanced firewall systems block unauthorized access.
  • Regular Security Audits: Our systems are regularly audited by third-party security experts.
  • Penetration Testing: Cybersecurity audits are conducted twice a year.
  • Data Backup: Encrypted backups of critical data are stored in a secure location.
  • Access Controls: Only authorized personnel can access specific data.

However, no online transmission can be guaranteed as completely secure. We therefore ask you to take precautions as well: use a strong password, never share it with anyone, and report any suspicious activity to us immediately.

Data Breach: In the event of a data breach, we will notify affected users within 72 hours and report the incident to the relevant authorities.
10 Changes to the Privacy Policy

S0pm may update this Privacy Policy from time to time. Revisions may occur due to changes in law, the introduction of new services, or business developments.

If significant changes are made to the Policy, we will notify you in the following ways:

  • A notification will be sent to your registered email address.
  • A notification will appear when you log in to the site.
  • The "Last Updated" date at the top of this page will be changed.

Continued use of our services after any changes indicates your acceptance of the updated Policy. If you do not agree with the changes, please contact us to close your account.

11 Contact & Complaints

Contact us for any privacy-related questions, concerns, or complaints:

  • Email: support@s0pm.ws
  • Subject Line: Write "Privacy Request — [Your Account ID]" in the subject line.
  • Response Time: Within 30 business days.
  • Customer Support: Initial support is available via 24/7 live chat.

If our response does not satisfy you, you may file a complaint with the relevant regulatory authority. We take all privacy complaints seriously and are committed to resolving them promptly.

Data Protection Officer: s0pm has a dedicated Data Protection Officer who oversees all privacy-related matters. To reach them directly, include "DPO" in the subject line of your email.

Your data is safe — play with peace of mind!

Your privacy is our top priority at s0pm. Join today in a safe, transparent, and trusted environment and enjoy your gaming experience.

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